Get the most out of PrePunch
Short guides for the things people actually need to do, and answers to the questions we get asked most.
Guides
Homeowners
You've been invited
What the client portal is, how to sign in, and what you can do there.
Read guideSubcontractors
Confirming a schedule date
The link in your email, and what confirming does and does not commit you to.
Read guideEveryone
Signing in and account trouble
Magic links, the wrong email address, and invites that never arrived.
Read guide
Can't find what you need?
Email us and a person will read it — usually the same day. PrePunch is in beta, so we genuinely want to hear what tripped you up.
Three things that get you an answer faster:
- What you were trying to do when it went wrong
- The project name
- A screenshot, if you can take one